"Zapp! The Lightning of Empowerment" is a vintage trade paperback book published in 1997 by Random House Publishing Group.
Written by William Byham and Jeff Cox, this nonfiction book focuses on improving quality, productivity, and employee satisfaction. It is illustrated and includes topics on leadership, skills, management, and workplace culture.
With 224 pages, this book is intended for young adults and adults interested in self-help, business, and medical genres.
Most managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they -own- their jobs. It's all here, in an accessible guide for the successful managers of tomorrow.
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